Adobe Connect Support Blog

Clustering

Updated August 14, 2019

Avoiding and Solving Common On-Premise Connect Server Installation Errors

Help expedite your Connect installation and update efforts by reviewing the steps with me here.

Updated December 17, 2019

Network Distance and Adobe Connect Standard View Meeting Latency

Round-trip-time between the majority of any Connect Meeting or Seminar audiences, should be a primary consideration in planning where to deploy a Connect cluster or clusters.

Adobe Connect Standard View Bandwidth Utilization Estimates Illustrated

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

Adobe Connect 9.5.3 On-Premise Servers on Windows 2003

Note: This article applies only to Connect on-premise customers running Connect on Windows 2003 servers.

Updated January 31, 2020

Connect Meeting RTMP VS/VIPs on Load-Balancers

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

Updated April 27, 2022

Generating Server-side Logs to Troubleshoot On-premise Adobe Connect Deployments

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.

Behind the Curtain: Making Multiple Connect Meetings or Seminars Appear as One

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Updated March 18, 2019

Changing the License Serial Key in Connect

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Updated April 20, 2022

Troubleshooting Verbose Meeting Application Logging in Classic View

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On-premise Connect Installation Hangs Connecting to the Database

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