How to Change the Adobe Connect Domain Used by the Meeting Connection Test Page in version 12.0 to 12.1.5

ISSUE DESCRIPTION: How to change Adobe connect domain used by meeting connection test page in version 12.0 to 12.1.5

Meeting connection test page shows:

ENVIRONMENT:

• Adobe Connect 12.0 to 12.1.5
• Adobe Connect Meeting
• Adobe connect On-Premise only

REASON: The Meeting connection test page has a configuration issue as it is hitting incorrect url for checking connectivity and is not reliable.

SOLUTION:

• On Adobe connect 12 CPS server go to <Installation directory>:\Connect\12.0\appserv\common\ccapps
• Open server.json in notepad/notepad++
• Update
  {
  “CAS_API_URL”: https://adobeconnect.com/api/cas/index
  }
  
  To
  {
  “CAS_API_URL”: https://my. adobeconnect.com/api/cas/index
  }
  (NOTE: Here https://my. adobeconnect.com/api/cas/index is WEBRTC_CAS_DISCOVERY_URLS in custom.ini of <Installation directory>:\Connect\12.0)
  For different Adobe connect setup the WEBRTC_CAS_DISCOVERY_URLS will be different
• Restart Adobe connect service, Adobe Media Server
• Try running the meeting connection test again.