Adobe Connect Support Blog

Select Captivate content will not publish directly to an Adobe Connect server

Issue: When attempting to publish Captivate content that includes a random question slide linked to an empty question pool directly to an Adobe Connect server Captivate crashes. We reproduced this issue with a Captivate file composed of a quiz with a set of random questions near the end of the project. Upon clicking on the publish button, a dialog box pops up stating that there are more random question slides than questions available in the pools. The options are to click “yes” to publish or to click “no” to invoke the question pools manager and edit the quiz. Upon clicking yes to publish the file, the error message ensues warning that your attempt to publish your project to the Adobe Connect Server has failed.

Result: Captivate crashes aborting the publishing process.

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Workaround: Publishing the Captivate project as a .zip file works fine.

Expected: Captivate content that includes a random question slide linked to an empty question pool should publish directly to an Adobe Connect server without any issues.

This problem is fixed in Connect 9.3 with Captivate 8

Application, General, Training

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