PowerPoint Slides May Automatically Advance in Adobe Connect Meeting
Uploaded PowerPoint presentations in Adobe Connect Meetings may auto-advance. This issue has been largely resolved in Adobe Connect 11.2, but may still occur. When this occurs slides are still synchronized for all users and host/presenter corrective slide navigation will affect all users. This issue is unrelated to the use of animations in a PowerPoint presentation.
Adobe Connect engineering is aware of the issue and will address this through updates to both the Adobe Connect desktop application and online servers.
Please contact Adobe Connect support if this occurs in your meeting and, if you are able, please send any affected PowerPoint presentations for testing and scrutiny by Adobe Connect engineering to Adobe Connect Support.
- Support team via chat: https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
- Hosted Support: 800-945-9120
- Enterprise Support Team: entrsupp@adobe.com