Polling Responses, Question and Answer, and File Activity are Not Shown in Event Reports
DESCRIPTION: The event reports that are downloaded using the ‘Download Report Data’ button in Connect Central currently do not include details like Q&A responses, polling results, and file activity.
ENVIRONMENT:
- Adobe Connect Hosted version 12.8
- Adobe Connect Events
REASON: This is currently under investigation by the Adobe Connect engineering team.
WORKAROUND:
- Login to Adobe Connect as an Administrator.
- Run this Web Services XML API: https://xxxxxxx.adobeconnect.com/api/xml?action=report-event-participants-complete-information&sco-id=eventscoId&mode=csv
- NOTE: In the above XML API use your Adobe Connect Hosted Domain URL instead of xxxxxxx.adobeconnect.com and instead of eventscoId enter the unique sco-ID of the event.
- You can find the Event sco-ID from URL as shown below: