MAC users cannot share any Application inside Connect Meeting

Problem Statement: MAC users trying to screen share any Application see a blank screen.

Environment:

• Adobe Connect Hosted/On-premise
• MAC osx 10.14.2/3
• Adobe Connect application Version- 2019,1,1,64

Steps to Replicate:

1. Launch a Connect meeting room as a host.
2. Click on the downward arrow next to Share My Screen and choose to Share My Screen.
3. From the 3 options displayed – Desktop/Applications/Windows.
4. choose Applications and select any Application to share.
5. Participants will see a blank screen.
6. The host will see a blank screen in the Mini Control Panel.

Reason for this Behavior: This was identified a BUG post Adobe Connect 10.1 upgrade.

Solution: We have logged a known Bug#CONN-4110481 which is slated for a fix in 10.5