Empowering Your Seminar Hosts to Create Seminar Rooms

The question comes up on occasion, “Why can’t my Seminar Hosts create seminar rooms?”

The answer is that they have been affected by an intermittent bug, which we realize may cause some confusion, if not chagrin. There is a workaround available, which we’ve outlined below.

Workaround:

As an Administrator, create a typical account with Meeting and Seminar Host permissions (as a test):

Log in with that account and this is what you may see in the Shared Seminars directory. There is no ability to create a Seminar and the Seminar license is not viewable:

If you switch back to the administrative account log-in, you will see the Seminar license sub-directories:

Resetting the permissions on the Seminar license sub-folder using the to “Reset to Parent” button in the Connect Central GUI has no effect on the permissions. You must manually add the folder permissions to the Seminar license sub-folder instead of using the “Reset to Parent” option:

Once the Seminar license sub-folder permissions are manually edited, the Seminar Host is able to view and manage the Seminars including the ability to create new Seminar rooms under the Seminar license sub-folder:

The workaround is very easy so this is a low priority bug and we will address it in a future release. At the time of the writing this tech-note, the shipping Connect release is 9.3.1.d.