Content is visible on GUI even after it is deleted |Adobe Connect
ISSUE DESCRIPTION: Content is visible on GUI even after it is deleted
ENVIRONMENT:
- Adobe Connect Hosted version 12.8 and above
- Adobe Connect Reports
STEPS TO REPLICATE:
- Login to Adobe connect account.
- Go to Administration> Account> Disk usage
- Delete content from the list.
- The deleted content will still show in the Adobe Connect Central GUI.
REASON: This is a known limitation with the introduction of new SKUs
SOLUTION: After the content is deleted from Administration> Account> Disk usage then it takes at least => no more than 24 hours to reflect the changes. Check back in later and see it has disappeared.