Content is still visible in reports even after it is deleted |Adobe Connect

ISSUE DESCRIPTION: Content is still visible in Adobe Connect reports even after it is deleted.

ENVIRONMENT:

• Adobe Connect Hosted version 12.8 and above
• Adobe Connect Reports

STEPS TO REPLICATE:

1. Login to Adobe connect account.
2. Go to Administration> Account> Disk usage
3. Delete content from the list.
4. The deleted content will still show in the Adobe Connect Central GUI.

REASON: This is a known issue with the introduction of the new licensing model in Adobe Connect

SOLUTION: After the content is deleted from Administration> Account> Disk usage then it takes approximately 24 hours to reflect the changes in the reporting.