On clicking twice on correct hot spot option in a content and then unselecting one, the answer is shown as incorrectly answered and report doesn’t show any option selected by the user
Problem Description :- On clicking twice on correct hot spot option in a content and then unselecting one, the answer is shown as incorrectly answered and report doesn’t show any option selected by the user.
Method:
1. Upload a PPTX file in content library that has a Hot Spot type question.
2. Click twice inside the correct hot spot (option 1 in the attached PPTX case).
3. Click on any of the 2 hot spots above to un-select one.
4. Now press submit button.
Result: You will see a message that you have incorrectly answered the question. In the reports, No response is shown in ‘By Answers’ section.
Expected: As the answer was correct, user should see You have answered the question correctly. Reporting should be fine too.
Note: The same issue can be seen with P8 too.
This is currently scheduled to be fixed in connect version 9.2