Adobe Connect Support Blog

September 9, 2013 /General /

On clicking twice on correct hot spot option in a content and then unselecting one, the answer is shown as incorrectly answered and report doesn’t show any option selected by the user

Problem Description :-  On clicking twice on correct hot spot option in a content and then unselecting one, the answer is shown as incorrectly answered and report doesn’t show any option selected by the user.

Method:

1. Upload a PPTX file in content library that has a Hot Spot type question.

2. Click twice inside the correct hot spot (option 1 in the attached PPTX case).

3. Click on any of the 2 hot spots above to un-select one.

4. Now press submit button.

Result: You will see a message that you have incorrectly answered the question. In the reports, No response is shown in ‘By Answers’ section.

Expected: As the answer was correct, user should see You have answered the question correctly. Reporting should be fine too.

Note: The same issue can be seen with P8 too.

This is currently scheduled to be fixed in connect version 9.2

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