A terrific case study on Adobe Connect’s widespread use across the U.S. Department of Defense was recently published by the Center for Climate and Energy Solutions (C2ES), a nonprofit organization working to address challenges in energy and climate change. The U.S. government has come under pressure in recent years to achieve substantial cost savings and productivity improvements, due to severe budget constraints, as well as mandates to reduce energy consumption and greenhouse gases. Jason Ye and Stephen Seidel from C2ES have published a full report on how the U.S. federal government is using information and communications technologies to address these challenges. The report includes a series of eight case studies around topics including shifting to cloud computing and redesigning workspaces, but most interesting to me was how the U.S. Department of Defense is leveraging Defense Connect Online (DCO), a service delivering web conferencing powered by Adobe Connect and instant messaging/presence via an XMPP client, enabling anywhere, anytime collaboration across over 700,000 users.
Leveraging DCO, the Department of Defense has been able to achieve benefits including a stronger system supporting continuity of operations (COOP), increases in telework, progress toward environmental and sustainability goals/mandates, and substantial cost savings with reductions in travel.
The report describes examples of some of the key use cases that DCO enables, such as command-and-control for military personnel to coordinate tactical battle planning, sharing information in real-time across ground, satellite, and air; and disaster relief scenarios, namely coordination of efforts during the 2010 Haiti earthquake across military units, non-profit organizations and multilateral organizations, to save lives and maximize relief an rescue efforts.
The complete report can be viewed here, with the case study of DCO available in pdf format here.
It is exciting to see such a powerful example of how Adobe Connect is helping to enable these types of achievements across the world. We look forward to working hard and enabling our customers to achieve greater and greater success.