Adobe Connect Support Blog

Theme Change Feature in the Custom Adobe Connect Meeting Clock Pod causes Login Error

This affects: Adobe Connect 12.10 with Custom Clock Pod

The Theme Change feature in the Custom Adobe Connect Meeting Clock Pod may cause a Login Error when joining a Meeting room

The issue is being addressed with a new version of the Adobe Connect Custom Clock pod.

The current pod has a bug that causes a slowdown in the Meeting application from a bulk inflow of events from the Clock pod and Captions when Theme Change is invoked.

To avoid this issue either do not use the Theme Change feature in the Custom Clock pod or update the Clock Pod immediately as the new version with the fix is available.

  • Affected version: 4.0.005 
  • New FIXED version: 4.0.008
Adobe Connect 12.10, Closed Caption, Content, Custom pod, General, Meeting, Seminars, Uncategorized, Virtual Classroom

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