Adobe Connect Support Blog

February 23, 2026 /Adobe Connect Mobile /Meeting /

PowerPoint Presentation not Displaying on Android Client in Meeting using Browser

ISSUE DESCRIPTION: PowerPoint presentation is not displaying on Android devices when joining and Adobe Connect Meeting from the mobile browser

ENVIRONMENT:

  • Adobe Connect Meeting
  • Adobe Connect Mobile Client

CURRENT BEHAVIOR:

  1. Open an Adobe connect Meeting on a desktop client and share a PowerPoint presentation.
  2. On an Android 4.2 client log in and join the Meeting room using the URL in a browser.
  3. Notice that the PPTX is not displayed

REASON: This is logged as a BUG # CONN-4173884 and it is being investigated by Adobe Connect Engineering.

WORKAROUND: Exit the meeting room and rejoin from meeting URL in the Adobe Connect Mobile Application. This issue only affects the mobile browser..

Adobe Connect Mobile, Meeting