Disk Usage Estimate is Incorrect under Admin – Account – Account Summary

SUMMARY: Disk usage is incorrect under Admin> Account> Account Summary; deletions are not measured properly from the Content Library in Adobe Connect

STEPS TO REPLICATE:

• Delete some content (Recordings, Meetings, PDF, PPTX, etc).
• Go to Admin> Account> Account Summary.
• You will see the Disk Usage (GB) under Account summary still shows Disk Usage (GB) same as it was before deleting the content.

SOLUTION:

• Login to Adobe Connect account as an Administrator.
• Execute this XML API : https://hosted-account.adobeconnect.com/api/xml?action=sync-account-disk-usage
  (NOTE: Instead of hosted-account.adobeconnect.com enter the correct Adobe Connect domain name)