Adobe Connect Support Blog

March 15, 2019 /Adobe Presenter /

Cannot publish using Adobe Presenter 11 asking to upgrade Flash player post MS office 2016 release

ISSUE DESCRIPTION: Cannot publish using Adobe Presenter 11 post MS office 2016 release. Encounter an error:



















  • Adobe Presenter 11.1/11.0
  • MS Office 2016

REASON FOR THIS BEHAVIOR: For security reasons new builds of Microsoft Office for Office 365 on Windows block activation of Flash, Silverlight, and Shockwave controls.

SOLUTION: Refer to the link- ensuring we enable Flash, Silverlight, and Shockwave controls.

Adobe Presenter

Join the discussion