Cannot install HCR container for on-premise NCC Server | Adobe Connect
DESCRIPTION: While installing HCR container on NCC server see the following error in the installer logs:
2025-12-16 12:22:18 : ERROR : hcr : 121 : Error: lsetxattr(label=system_u:object_r:container_file_t:s0) /recording: operation not permitted
2025-12-16 12:22:18 : INFO : create_containers : 30 : Container hcr1 State: {‘Status’: ‘created’, ‘Running’: False, ‘Paused’: False, ‘Restarting’: False,’OOMKilled’: False, ‘Dead’: False, ‘Pid’: 0, ‘ExitCode’: 0, ‘Error’: ‘lsetxattr(label=system_u:object_r:container_file_t:s0) /recording: operation not permitted’, ‘StartedAt’: ‘0001-01-01T00:00:00Z’, ‘FinishedAt’: ‘0001-01-01T00:00:00Z’}
2025-12-16 12:22:18 : ERROR : Main : 86 : Failed to start HCR aka Recording containers.
ENVIRONMENT:
- Adobe Connect on-premise server 12.9 and above
- Adobe Connect NCC server
SOLUTION OFFERED: Follow the steps mentioned below:
- cd ~/ncc-onprem-installer
- bash uninstall.sh
- nano Installer/Installer/ncc/hcr.py
- Go to Line # 14 and change “z” to “rw” and save the file.
- Now, execute bash MainInstall.sh