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This article is applicable only to customers using Universal Voice telephony profiles and running into a very specific error in the user interface. If you are not experiencing the exact problem below, you do not need to worry about this article.
This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.
You may have a situation arise where you want to move Virtual Classrooms (VCs) over to the Meeting area of Adobe Connect. You may notice that if you try to move Virtual Classrooms, you only have the ability to move them within the confines of the Training module and not out to the Meetings area if you are using the UI.