Adobe Connect Support Blog

October 30, 2025 /Adobe Connect 12.10 /Meeting /

A PDF file with Danish Characters is not Uploaded into the Meeting Share Pod

ISSUE DESCRIPTION: PDF file with Danish characters is not uploaded to the share pod of WebRTC enabled Enhanced Meeting room. This only afffects WebRTC (Enhanced Audio/Video) Meeting rooms.

The error:

ENVIRONMENT:

  • Adobe Connect version 12.10.e
  • Adobe Connect Meeting

REASON: This is logged as a BUG# CONN-4170635 and it is being investigated by engineering team.

WORKAROUND Options:

  • Rename the pdf file so that we does not include any Danish character and use it in the meeting room
Adobe Connect 12.10, Meeting